Moon, recall, make up!
Due to a manufacturing error, a number of first-run copies of the Sailor Moon R Limited Editions set 1 shipped without a reversible cover. Retailer Right Stuf addressed complaints about the omission on its Facebook page, noting that Warner Brothers will be handling replacements.
Customers who call Warner’s customer service line at 1 (800) 553-6937 will be mailed a replacement cover, free of charge. As of press time, a deadline wasn’t announced.
The full announcement is as follows:
PRODUCT UPDATE: Sailor Moon R Set 1 Reversible Cover
A number of customers have contacted us regarding the reversible covers of the Sailor Moon R Set 1 Limited Edition, reporting that their copy does not have a reversible cover. If your copy of Sailor Moon R Set 1 Limited Edition does not contain a reversible cover, a replacement cover will be provided to you directly from Warner Brothers Home Entertainment at no cost to you. Please call the toll-free number 1-800-553-6937, where you will be asked for your name, mailing address, and telephone number so you can receive your replacement. Thanks everyone for your incredible patience while we worked with the manufacturer to resolve this issue.
Source: Right Stuf’s Facebook Page