News Reporting

Former Associate Comments on Anime Bento


Earlier this month, we published an expose into Anime Bento. We spoke with dozens of customers, current and former, and shared their stories, as we followed allegations that the company was not fulfilling orders as intended.

Shortly after publication, Yatta-Tachi head Katy Castillo reached out with additional information from a commenter, who has asked to remain anonymous. We’ve reached out to the commenter, who was a part of the Texas convention scene, and an associate of Anime Bento members Mark del Bosque and Javier Ayala Jr., and Michael Loredo. We were able to verify their identity, as well as the veracity of their comments through shared social media posts and other media.

According to our source, “a group of [Texas Convention founders] got together and decided to make a Loot Box company.” They added that “[the individuals] went to Japan to get items [for subscriber boxes,] then it all stopped.”

They’re just letting [Anime Bento] die and pissing people off.

Anonymous

They added that the Texas convention scene is one where friendships aren’t the most common commodity at the upper echelons, though table spots can be currency. “The Texas anime convention scene is vicious [… ] it’s all about trading table space for table space, and back stabbing people that don’t follow blindly.”

After explaining this, our source shared a friends-only Facebook post from del Bosque, dated for the week of August 10, 2018. “Anyone want to do some tedious work for me?” reads the image header.

“For Tabletop Gaming rooms?” one respondent asks.

Another, who goes by the name “Mi Chael (last name redacted)”, asks “Should we all be frightened?” del Bosque responds, stating “The online equivalent of janitorial work.” Mi Chael responds with “So who puked all over your pages that you need a scrubbing,” to which del Bosque responds “There was a mess and it needs cleaning.”

We do not have full context on what the Facebook post was referring to, but our source commented, stating “They’re just letting [Anime Bento] die and pissing people off.” They added that “[Mark] needs to set Anime Bento straight before venturing off into something else.“

Within days of the posting, Anime Bento’s Facebook page began seeing replies, explaining that “Michael” would serve as the organization’s new support representative.

Facebook post from the Anime Bento website.Text:[Redacted]: Seriously? I'm still waiting for 2 of 3 that I ordered LAST YEAR! you've never responded to emails:Anime Bento: We apologize and have taken steps to improve on our response time. Michael is handling support now and if you want to open a new ticket, we would be happy to review the case.

They’re just letting [Anime Bento] die and pissing people off,

On August 15, we received a response from Michael at Anime Bento, as well.

Anime Bento - Response From Anime Bento

We have reached out to Anime Bento for comment and will update with their response.

About the author

Samantha Ferreira

Samantha Ferreira is Anime Herald’s founder and editor-in-chief. A Rhode Island native, Samantha has been an anime fan since 1992, and an active member of the anime press since 2002, when she began working as a reviewer for Anime Dream. She launched Anime Herald in 2010, and continues to oversee its operations to this day. Outside of journalism, Samantha actively studies the history of the North American anime fandom and industry, with a particular focus on the 2000s anime boom and bust. She’s a huge fan of all things Sakura Wars, and maintains series fansite Combat Revue Review when she has free time available. When not in the Anime Herald Discord, Samantha can typically be found on Bluesky.

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