Funimation Comments on Escaflowne Kickstarter Reward Issues

Backers are being notified, and rewards are shipping to customers for Funimation’s Vision of Escaflowne Kickstarter. Unfortunately, a number of fans have reported that their bundles are a little less complete than expected.

Over the past few days, fans have taken to social media and the Kickstarter campaign’s comment section, stating that items like CDs and Blu-Ray sets arrived damaged. Others noted that the DVD set (which Funimation confirmed they’d be shipping to backers who opted for the Collector’s Edition) was curiously missing.

Funimation issues a statement regarding these issues earlier today:

Funimation has received inquiries from backers of The Vision of Escaflowne Kickstarter regarding errors in their reward shipments. Our customer support team is working to make sure that each backer received every item promised. Kickstarter backers, who have an issue with their reward shipment, are asked to contact Funimation at [email protected], or via direct message on Kickstarter, to receive assistance rectifying any problems.

Funimation officially released The Vision of Escaflowne and the Escaflowne film earlier today.

The Vision of Escaflowne originally aired in the Spring 1996 broadcast season. Kazuki Akane (Birdy the Mighty: Decode, Heat Guy J) directed the project at Sunrise, with Nobuteru Yuki (Orange, Kids on the Slope) providing character designs. Shoji Kawamori (Super Dimension Fortress Macross, Aquarion) created the series, and wrote the screenplay.